Company plans to add 100 area jobs in 2012
Henrico-based Mondial Assistance USA, a leading consumer specialty
insurance and assistance provider, has rebranded to Allianz Global Assistance as part of a global brand
transition expected to be complete in late 2012. Allianz, parent-company of Allianz Global Assistance, is the
20th largest company in the world (Forbes Global 2000, 2011) and 67th most valuable global brand (Interbrand, 2011).
Since 2000, Allianz Global Assistance’s Richmond-based operations have more than quadrupled in size from
213 to 900 associates, making it one of the area’s largest private employers. The company is still growing
and expects to add another 100 associates this year. In 2011, the company announced that it will lease Deep
Run One, a five-story office building in the Deep Run Office Park, consolidating its three area offices.
“For almost 30 years, we’ve been innovators in the consumer specialty insurance space, pioneering travel
and ticket insurance products and partnering with airlines and other online providers,” said Jonathan M.
Ansell, Chairman of Allianz Global Assistance USA. “The change to Allianz Global Assistance brings one of the
world’s largest and most-respected insurance brands to the Richmond market.”
The company’s popular Access America® travel insurance products will be renamed Allianz Travel Insurance.
In the United States, Allianz Global Assistance insures 13 million people, mostly with its travel insurance and
event ticket protection plans. Globally, the company consists of 28 business units representing 1.9 billion
euros (approximately $2.4B) in revenue – and is one of the fastest growing in the Allianz group.
Allianz Global Assistance, a unit of Allianz for the last decade, is moving to capitalize on the growing
recognition of the parent company’s brand among Americans and coincides with a national brand
awareness campaign. This campaign highlights core areas of the Allianz business in the U.S., including the
company’s focus on investment, insurance and retirement products and services. The campaign launched in
2010 with ads running in the Wall Street Journal and on CNBC, NPR and other national media outlets.
In 2011, the company was recognized twice for its outstanding working environment with an Employer AllStar award, presented by the Richmond Society for Human Resource Management (RSHRM) and the Greater Richmond
Chamber of Commerce (GRCC), and the Platinum Fit-Friendly award, presented by the American Heart Association (AHA).
“We’re proud of the recognition we’ve received for our employee-friendly programs,” said Ansell. “We look forward to building upon our success and
maintaining our position as an employer of choice in the Richmond region.”
As the company has continued to grow, so has its community involvement. In 2011, the company’s
ScholarTrips program helped send five area students on study abroad trips by awarding $2,500 scholarships.
According to ScholarTrips recipient Katelyn Marshall, “the Mondial Assistance ScholarTrip gave me the
chance to experience the completely unique culture of Costa Rica, and to immerse myself in the Spanish
language.” In addition, associates supported a variety of causes through volunteer opportunities throughout
the year and during the company’s Month of Service.
Allianz Global Assistance USA
Allianz Global Assistance is a leading consumer specialty insurance and assistance company with operation
centers in 28 countries. In the United States, Allianz Global Assistance (AGA Service Company) insures 13
million customers and is best known for its Allianz Travel Insurance plans.
In addition to travel insurance, Allianz Global Assistance offers event ticket protection and unique assistance
services such as international medical assistance and concierge services. The company also serves as an
outsource provider for in-bound call center services and claims administration for health insurers, property
and casualty insurers, and credit card companies.
4% of the world’s total population, benefit from its services, which the Group provides on all five
continents.
# # #